Moderator-Sherry Read
March 23, I spent time to jump into the ICA teleclass course- AC112 Powerful Requests (2). As usual, the moderator asked us, any wins to share at the beginning.
A request is like a contract. The client has three options:
• Accept it
• Say no, and give a reason
• Negotiation
if clients make no progress on what he had promised:
Find the Root Cause out, ask some questions:
1. How do you feel if you accomplish the goal?
2. Could be something block!
3. Even it is not what they really want.
4. Do you really want to accomplish the goal?
5. A lot of dimensions to see as a coach!
Challenging our clients, this is what I really get feeling about. I would like to quoted it from our reading material which I do think that it is good for me to use, while I am facing the situation:
Challenges are similar to making a Bold Request, except that there's a zest to challenges that stimulates many people. It's a fun perspective and it has an element of game to it. For instance, when you say: "I challenge you to increase your sales by 20 percent this week," you are setting the standard for improvement. It is an I-dare-you-game, or let’s-play-to-see-if-you-can-do-this type of a game: "I challenge you to share this with your father in the next two days." This statement "pushes" the client to do something rather than nothing. The best thing you can do for a client is to "raise the bar." Give them a bigger game to play and have fun!
Thank you and this is a wonderful way to stimulate the coachee.
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