2009/3/26

Reflection on Peer Coaching-The Seventh

Peer Coaching with Mrs. Faiza Ikeda

March 19, 2009, I had my seventh peer coaching with my peer coach, Miss Faiza and she gave me our talking summary as below, which I would like to share with you.
My wins for the previous week:
~ Exercised 3 times (running) and went cycling once - This is a great achievement, James!
~ My personal life is getting better
~ Coaching - the ICA classes are quite OK now, I am used to it.
~ Also I was able to attend a learning circle in Taipei with other people who joined ICA at the same time.

At work, I am still finding it difficult to lay people off. And yet I would like to challenge myself in this, to practice: When I feel that something is the right thing to do, even if somebody gets a disadvantage through it, I want to do it because I believe that by doing it I might be able to help them get an opportunity to find a better job...

Maybe I will use inner conversation technique to practice this more.

Changing ours or our client's perspective:
Q: How do you do it?
James: I use my personal imagination. When I lay someone off, I imagine this person half a year later in another place, happier and smiling...

Combination of asking questions: What advantages does the old perspective have?
What disadvantage does it have? Or what is it costing you? Also I will ask the client to visualize a successful situation with the new perspective in the future. There are so many things I feel grateful for. Even though the economic situation in general is not very good right now, I am aware that I am very fortunate having your family and the job that I have. Also I feel that my life is better compared to others because I use coaching to balance myself. I believe that coaching can really make people happier.

Taking away from this session:
~ Every time we coach, I feel more energetic afterwards
~ Visualization
~ Karen Cappello ( The ICA chief learning instructor) and the idea of inspired, authentic action
~ Understanding that you want to have more coaching skills in order to be able to help more people

Committing for the next week to:

~ Create a list of my strengths as a coach
~ Think about my coaching role models and their qualities (You spot it, you got it:)
~ Practice more shifting my perspective for the situation at work
~ Keep running and cycling (my goal is the 5km run)

My acronym, rainbow logo and SWOT presentation are great steps in this direction!

Reflection on Peer Coaching

Peer Coaching with Mrs. Faiza Ikeda

March 12, 2009, I had my sixth peer coaching with my peer coach, Miss Faiza and I would like to describe this coaching process a little for my personal record. I named it as “Transforming Session”. In this session, I had a feeling that my perspective about good leadership is changing, let the member go to find the place where is much more suitable for them may be a good solution as well.
We practiced to use the imagination technology in this session and thought that one year later, the person who had been laid off from our company is happier in the other organization. By doing this way, I can really feel relax in let people go.

If I really want something, I will find a way to get it, not an excuse.

I love this is all happening "in front of my eyes" and I can share it with you.”

2009/3/20

AC-203 Empowering the coaching relationship (1) -Reflection on this teleclass

Moderator-Kathy Munoz

March 19, 6:00~7:00am EDT, I took the ICA teleclass course- AC 203 Empowering the coaching relationship (1).

You will soon become an expert at recognizing when a client is not coachable. Clues are:
It feels like you are pushing/
The client is resisting or arguing/
The client will not take an action. I really like these statements.

In this session, I had the following sentences which I like them very much:
1. Key successful factor, it could be personal experience and life story.
2. A “trial” session may not be a good term, Kathy would like to call it “discovery” session. (Kathy gets legal background)
3. Marshall Goldsmith said “feedforward” instead of “feedback”.
4. Making it fun
5. Creating feedback loops

Here are some key elements we may wish to include in our coaching sessions:

Acknowledgement
Accountability
Enthusing
Focus
Action
Feedback

ICA creates a really good learning environment, thant you!

AC106 Peer Coaching (1) -Relection on this course

Moderator- Bill Turpin

March 17, I took AC106 Peer Coaching (1), since I have one peer coach who is doing a great job for me now, I really have a very good feeling about this topic.

Bill facilitated this class be a supportive class by asking the attendants for any kind of questions for ICA coaching training program. I would like to share what I have learned and read in the session and material: In this session, I learned the most is understood about the design structure of ICA program.

Before starting out coaching others at ICA, we ask that you be coached yourself for 12 sessions by another ICA student who is further through the program.

Being a Coach Client and Being a Coach are important in learning process, learning by doing is the key of being a good coach.

Why 12 sessions? There are any number of processes for coaching and no one arrangement that meets everyone’s needs. However, ICA believe that, 12 sessions is required to build a solid relationship of trust with your peer client. The 12 sessions also allow you and your peer client to experience a full range of coaching experiences and for you to try a range of strategies.

Finally, when in doubt, ask for help. We can gain support via the Discussion Board or in the teleclasses from our colleagues and teleclass leaders, like Mr. Bill Turpin .

Thank you

AC110 The Challenging Client (2) -Relection on this course

Moderator- Michael Moniv

March 10, I retook AC110 the Challenging Client (2), because I felt that this topic challenge me a lot.

I would like to share what I have learned during the session: In this session, I learned the most is role-play practice, Michael invited the attendants to be volunteer as coach and coachee. I would like to share what I have learned from this teleclass as the followings:

Not everyone is coachable, and not every client is going to be the right client for you.

Putting policies up front, make sure that you go over each policy and procedure to clarify any questions or misunderstandings ahead of time.

High needs clients. If this client becomes too demanding, talk to them, make a time outside the coaching sessions to discuss how the coaching relationship is going and to re-emphasize the boundaries that you have set.

Using the Introductory Session, remember that the trial session (discovery session) is a two way street. It is a time when the client decides whether the coach is the best fit for them but it is also a time when the coach decides whether the client is someone they want to work with.

For practice session, the coachee was talking about the her marriage issue which did remind me about myself, it is so powerful.

This is a really helpful session while we are coaching someone who is a challenging client.

2009/3/17

AC-105 Creating Action (2)-Reflection on this teleclass

Moderator-Kathy Munoz

March 10, 6:00~7:00am EDT, I took the ICA teleclass course- AC105 Creating Action (2).

I like the sentence -” Nothing happens without Action!” Before creating an action plan, the coach will need to support the client through the process of discovery. Many clients think they know what they want, but once they begin to dig deeper, the client may discover that what they thought they wanted and what they truly want are two separate things.

In the course, we shared the wins and challenges. It has the suggestions about “ Creating Action Process”. Creating action requires a process. Process is important to be able to reach an objective. It moves both, the client and coach forward to achieve a desired goal by focusing thought in the right direction.

The following steps may support the client to discover and create an action plan that will move them forward:
1. Focus on Values
2. Enhancing strengths
3. Gathering resources to support the action
4. Goal-setting
5. Prevent slipping into old patterns
6. Creating an action plan
7. Positive affirmations
8. Focusing on solutions
9. Build on past successes
10. Create a list of encouraging role models
11. Enlist the help of a support team

Remember, “Nothing happens without Action!”

Creating action is about setting up a good solid structure for the purpose of moving your client
forward. As a coach, you can help your client achieve what they desire by simply creating action.

Thank you!

2009/3/9

AC108 The ICA Coaching Process (4)-Reflection on this session

Moderator- Sherry Read

March 04, I attended the ICA Course AC108-Part 4, Coaching Process and I would like to share what I have learned during the session:

Just like our reading material said: Coaching uses a process of inquiry and personal discovery to build the client’s level of awareness and responsibility, as well as provide the client with structure, support and effective feedback. Essentially, coaching is a process of discovery, goal-setting and strategic action that leads to extraordinary outcomes.

I would like to share what I have learned from this teleclass as the followings:Using one word to describe the “Coaching Process”: Partnership/Joy/Embracing/Journey/Curiosity/Knowledge/Sounding Board/Resource…etc, this is what the moderator asked during this session which did make me think a lot.

The ICA Coaching Process:
The Gap –
The Beginning –
Honeymoon Phase –
The Journey –
Peaks and Valleys –
The Quitting Zone –
The Goal –
UACs: Underlying Automatic Commitments

These are the commitments we have made in our lives that play in the background of everything we do. We may or may not be aware of them. Whatever a person is committed to, they will create, even if they are not consciously aware of that commitment. Finding out what beliefs or judgments tend to impede progress is what coaching effectively is all about.

A skilled coach is like a master craftsperson working on a
large project. Their real skill is not just in using tools, but in knowing what tool to use at each
stage of a process and as each eventuality arises.

Reflection on Peer Coaching

Peer Coaching with Mrs. Faiza Ikeda

Feb. 26, 2009, I had my fifth peer coaching with my peer coach, Miss Faiza and I would like to describe this coaching process a little for my personal record. I named it as “Emergency Issue Session”. In this session, I had an emergency issue about lay-off my crew due to the economic crisis.

I just want to say thank you, Faiza so much to be a company with me at that time which did give me a very powerful strength. I have been trough a very tough time in company recently, and it is so lucky to have Faiza to be a peer coach, especially at this moment, it did mean a lot more.

Really appreciated, my dear coach! This following are what Faiza, my peer coach wrote to me which I liked it a lot and would like to share with others:

“Personally I also found that during this time of my training with ICA, I was lucky to always have a peer coach when I most needed one. And it really made a great difference. As for your challenges right now, I have a very good feeling that they are happening because you are ready to learn new lessons that they are bringing. And I can already see that learning happening and first changes that it brings with it. Your self- awareness is well developed and you benefit from it greatly. And your kindness and concern for others as well as your wish to help them is a wonderful personality trait that you can truly be proud of. Not to say that we can always help everyone in our lives, but when it is right, you will be able to do it. And be proud of your self. And when it is not right (for whatever reason) you will be just able to release it and will feel good about it. This brings a lot of peace and harmony in the way how you feel about your self.

I love that this is all happening "in front of my eyes" and I can share it with you.”

What do you think, my friends? I really feel that I am lucky to have a good coach like Faiza. Thank you, my dear peer coach!

AC-104 Goal Setting (4) - Reflection

Moderator-Bill Turpin

Feb. 24, I took the ICA teleclass course- AC104 Goal Setting (4).

I am really touched by the sentence -” We support our clients in creating value-based goals!” Value-based goals, this is what I searched for a while- how come a goal can’t be lasting.
As a coach, we support our clients in creating value-based goals. Before any goals can be set,
the client must first determine what their values are. Orienting the goals around the client’s values will make them compelling and will pull the client forward. Most of us live full and busy lives with competing demands for our precious time and energy. We need to prioritize so that only those things that really matter get our full energy. By creating goals based on our values we ensure the optimal return on our investment of time and energy, because our success will be in the areas that matter the most to us.

Coach induce the client to the “simple structure” together for goal setting and achieving.

There is an acronym that is often used to describe powerful goals which helps us to evaluate whether we have thoroughly thought them through. It is S.M.A.R.T and stands for specific, measurable, achievable, realistic and time bound. The most important strategy for making sure goals are met is to make sure that they are aligned with values.

In the reading material, it has the suggestions about “Goal Achievement Process”. It has seven steps.

1. Set the Goal.
2. List the resources needed to achieve it.
3. List the assets you currently have to make it possible.
4. Identify any blocks or obstacles standing in the way.
5. List any significant milestones to reach along the way (with dates).
6. List the actions required to meet the first milestone by a given date.
7. Build in a reward, or celebration for when you do reach the goal.

Remember, goals are the client’s values, dreams and words.

The client owns them. Coaches need to use any goal setting tools or strategies in a way that empowers the client and allows the client to alter the process so that it works best for them.

This course did help me a lot, not only the tool about goal setting to help our clients, but also the attitude to the goal setting and goal achieving.

Thank you!