AC110 The Challenging Client (2) -Relection on this course

Moderator- Michael Moniv

March 10, I retook AC110 the Challenging Client (2), because I felt that this topic challenge me a lot.

I would like to share what I have learned during the session: In this session, I learned the most is role-play practice, Michael invited the attendants to be volunteer as coach and coachee. I would like to share what I have learned from this teleclass as the followings:

Not everyone is coachable, and not every client is going to be the right client for you.

Putting policies up front, make sure that you go over each policy and procedure to clarify any questions or misunderstandings ahead of time.

High needs clients. If this client becomes too demanding, talk to them, make a time outside the coaching sessions to discuss how the coaching relationship is going and to re-emphasize the boundaries that you have set.

Using the Introductory Session, remember that the trial session (discovery session) is a two way street. It is a time when the client decides whether the coach is the best fit for them but it is also a time when the coach decides whether the client is someone they want to work with.

For practice session, the coachee was talking about the her marriage issue which did remind me about myself, it is so powerful.

This is a really helpful session while we are coaching someone who is a challenging client.