2009/2/24

FC-107 Power Listening 2 - Refection on this course

Moderator- Michael Monvi

Today, I attended the ICA Course FC-107 Power Listening 2 and I would like to share what I have learned during the session with you:

Just like our reading material said: “A little-recognized value of listening and inquiring relates to the realization that in human relationships, it is frequently not what the facts are, but what people think the facts are, which is truly important. There is benefit in learning what someone else's concept of the reality of the situation is.” (Bryan Bell)

In the process, Michael, took the role play technology to run this session and have us to find out the powerful strength about powerful listening. Before the ending, Michael pretended to be a client and told us about his issue, and asked us to give him a question for break through. I learned a lot from this session by just listening.

If a client is unable to move beyond a past issue, injury or disappointment, this may be a sign that they are in need of counseling or therapy, rather than coaching (or in addition to coaching). If they can’t move to a future focus, then they should be referred on to an appropriately qualified therapist.

Use your intuition: Listen from the heart and pick up on all communication. Share with the client things you are sensing and feeling. Intuition is a very powerful coaching tool. If the coach is sensing something the client is saying, it is best to share it with them.

2009/2/19

Reflection on Peer Coaching

Peer Coaching with Mrs. Faiza IkedaFeb. 18, 2009, I had my fourth peer coaching with my peer coach, Miss Faiza and would like to describe this coaching process a little for my personal record. I named it as “Be Presence Session”.

In this session, we had a role play practice again, but this time we did the reverse role play way-I played to be my wife and Faiza to be me. This time of the process is tougher that last time we did, due to be someone else, it is harder to pretend. The coaching process:

a. Centering : Again, Faiza invited me to do deep breath together with her and comfort me to relax myself and feel to have a very safe environment to talk always. This is a very good skill and comforting time for me to make me be more concentrated and relaxed for this coaching session.

Ask question: Sharing your wins to me about the past week?

1. An inner dialog with my wife
2. Exercise more with running 3km/per week/per time
3. A list about how good of my wife

b. Review what we have discussed last time to facilitate me in deep thinking and remind me what I have promised to myself. Go forwarder, we practiced a reverse role-play session. Faiza played to be me, and I played to be my wife, we had a special circumstance to do the conversation practice, it is about the different opinion about my son’s education. I have been through a tough experience for this reverse role play session (even during the process, I found out that I didn’t know my wife well as what I thought). There is a new skill named “Reiki-Energy Work” which Faiza practiced for 10 years already. It is very helpful for inner dialog learning, if we have strong intention on something, then we can have power to connect it with.


c. My Coach, Faiza shared me with her experience about inner dialog practice and what it works to her. This is very helpful to me.

Ending with some actions:

Read the list which I have done regarding how good of my wife:
1. Make money for our family
2. Stimulate me for outdoor activities.
3. Give me a good kid and wonderful family life.
4. Bring me to her family, we had a lot of good time with her family such as her parent, brothers, and sisters.
5. Do some more challenges which I can handle to upgrade myself.

2009/2/16

AC202 Powerful Questions (2) - Reflection

Moderator-Bill Turpin

Feb. 12, I took the ICA teleclass course- AC202 Powerful Questions (2).

I am really touched by the sentence -” Powerful Q comes, when we are fully present there!”

A coach will frequently ask questions that help the client align their topic of discussion to their
overall values, visions and dreams. These questions are essential, because one of our primary
roles as coaches is to assist clients to live in alignment with their own values and to work towards
major goals. The client, living in the midst of their own whirlwind of life experiences, will often find it difficult to focus on their values and goals. This is when we, as coaches, can help them to
realign by asking them questions that remind them of the bigger picture.

Some examples of aligning questions from our reading material would be:

● “What would your life be like if it were exactly the way you wanted it to be? What is
holding you back?”
● “If you won the lottery what would you do?”
● “If you did know, what would it look like?”
● “Who is in control here?”
● “If I had a magic wand and could grant you any wish, what would it be?”
● How does what we are talking about align with your values?

Questioning is really just an extension of listening. Questioning only occurs in response to
what the client is saying.“Questions are tools that need to be used strategically and purposefully by the coach to support the client on their learning journey, but each client’s journey will be unique.

The coach’s overall goal is to move the dialogue in a direction, which assists the client to meet his or her goals.” It expressed all what I had learned from this course.

AC202 Powerful Questions (3) - Reflection

Moderator-Joanne Waldman

Feb. 11, I spent time to jump into the ICA teleclass course- AC202 Powerful Questions (3).
As usual, the moderator asked us, any wins to share at the beginning.

What is the definition of powerful questions?
1. Is that the Q that take your breath away?
2. Is that the Q that stop you in traps?
3. Is that the Q that open the possibility for you?
4. Is that the Q verify who you are?
5. Is that the Q that make you thinking out of box?

During the courses, we had some simulation practices:
a. A client has no idea how to grow up?
b. A client wants to have a healthy lifestyle.
c. How if someone would like to manage their time more effectively?

What would be the powerful questions for these particular situations? If you want someone to reflect further on a problem or view it from a different angle, some of the most powerful questions to ask are the following:

● “How can I best coach you in this situation?”
● “What would be the best question to ask you right now to help you think clearly about this situation?”
● “What is the lesson here?”
● “What do you need to do now?”

If you think someone is holding back through fear or insecurity, some of the best questions to ask are the following:

● “What are you resisting?”
● “Have you been here before?”
● “Are you holding on to something you need to let go of perhaps?”
● “What is the worst thing that could happen? Can you live with that?”
● “What are you not telling me?”

Acknowledge ourselves, we must have confidence to just be there to be company with the client for their journey.

Peer Coaching: Reflection on Learning Buddy Coaching

Peer Coaching with Mrs. Faiza Ikeda

Feb. 12, 2009, I had my third peer coaching with my peer coach, Miss Faiza and would like to describe this coaching process a little for my personal record.

I named it as “Role Play Practice Session”. In this session, we practiced a role play practice-I have been through a very good experience for role play (even during the process, I have some tough time in thinking of the conversation).

The coaching process:

a. Centering : Again, Faiza invited me to do deep breath together with her and comfort me to relax myself and feel to have a very safe environment to talk always. This is a very good skill and comforting time for me to make me be more concentrated and relaxed for this coaching session. Ask question: Sharing your wins to me?
1. The acronym of my Chinese name, Jen-Yung: Just Empower “Never say never” strength -Yield to an Universal and Natural Guidance.

2. Do something small more to be a better me.

b. Review what we have discussed last time to facilitate me in deep thinking and remind me what I have promised to myself. Go forwarder, we practiced a role-play session. Faiza played to be my wife, and we had a special circumstance to do the conversation practice. I have been through a very good experience for role play (even during the process, I have some tough time in thinking of the conversation). There was a sentence from Faiza which made me in deeper thinking about my tough situation, “you knew me very well right at the beginning.”

c. My Coach, Faiza shared me with a article from Inspiring Learning Organization- Standards of Presence.

Ending with some actions:

a. Do something small to be better me.

b. Run a conversation with myself (Role-Play) again in deeper. Thinking a particular situation, ask question, and have the conversation inside my mind to see what will be? Let the emotional and experience to flow free themselves.

2009/2/12

AC109 Confidence (3)-Reflection on this session

Moderator-Michael Moniv

Yesterday, I took a teleclass course, AC109 Confidence (3), I really got inspired about the sentence: “ Simple question may change a lot” which is shared by Michael.

One of the main things that holds a new coach back and sometimes a more seasoned coach, is confidence. Perhaps we fear we do not have anything of value to offer. This could not be further from the truth. We all have something to offer our clients based upon our life experiences and because of simply who we are.

Consider how powerful a coach you will be when you can improve a client's life. Not by changing all their circumstances - which they are busily trying to do - but by Re-framing their perspective.Is it matter to me some years later? This is a very powerful question which we can ask ourselves to shift perspective while we don’t fell confidence, just make focusing on the future.

Understanding your value: For most new coaches, one of the biggest blocks is doubt in oneself. We're usually worried that without being extensive in an area, we might not have done enough. Worse yet, we believe we will be called a fraud. Or what if, at some point in the session, we don't have an answer, or don’t know what to say? So here's the message for us: We have a lot to offer! Such as: Listening/Partnering in their success/a different perspective/our life experience… etc

Re-framing your personal perspective: How comfortable do you feel five minutes before a coaching session? How do we feel if it doesn’t go as planned? Are we comfortable enough to invite ALL of our friends and colleagues to experience a coaching session with me? If we’re not free to coach, it’s probably because of our own Perspective. For example, if we feel that people have serious problems, which MUST be fixed, we might feel some pressure, or reluctance, even concern as a coach to move forward. Just as we support our clients to distinguish a Perspective, and Re-Frame it, we should do the same. we will know when we have made the mental shift, because we will feel complete freedom to coach anyone.

I enjoyed this session very much, thank you so much, Michael and all attendants' input during the course.

2009/2/11

AC110 The Challenging Client-Relection on this course

Moderator- Sherry Read

The day before yesterday, Feb. 09, I attended the ICA Course AC110 The Challenging Client and I would like to share what I have learned during the session: Just like our reading material said: Wouldn’t it be wonderful if all our clients were always excited, willing and able to take action? What a perfect world it would be if all we had to do was create a space for them to be their best so they could just step right into action and wow, be on their way.

I would like to share what I have learned from this teleclass into the followings:

Not everyone is coachable, I am so impressed about this sentence. As a coach, be ready to support your clients to discover what would be the best idea for them right now; even if that means that you need to stop the coaching sessions.

Not every client is going to be the right client for you, if you are coaching someone who simply is not a good fit, support him or her to find another coach. Coaching someone who is not a good fit for your style of coaching can be draining.

Putting policies up front! Make sure that you go over each policy and procedure to clarify any questions or misunderstandings ahead of time. This will save a lot of time. When we are done reviewing the business structure with our clients, they should know what is expected of them as well as understand how we manage our coaching practice.

When something is not right:
When something happens in the coaching session that doesn’t feel right, address it immediately. It doesn’t matter if you cannot exactly identify what happened. Instead, just share with the client what you perceive and communicate that something doesn’t feel right.

High needs clients
If this client becomes too demanding, talk to them. Make a time outside the coaching sessions to discuss how the coaching relationship is going and to re-emphasize the boundaries that you have set.

Using the Introductory Session

Remember that the trial session is a two way street. It is a time when the client decides whether the coach is the best fit for them but it is also a time when the coach decides whether the client is someone they want to work with.

What I have thought a lot for the following questions:

1. Think of one situation where you are being challenged right now. How can you manage this situation to make a positive experience for all involved?
2. None of us are perfect, think of a time when you have been the challenging client or person. How did you feel and why did you react the way you did? What insight did you learn from this experience?

This is a really helpful session while we are coaching someone who is a challenging client.

2009/2/9

Peer Coaching: Reflection on Learning Buddy Coaching

Peer Coaching with Mrs. Faiza Ikeda

Feb. 04, 2009, I had a second peer coaching with my peer coach, Miss Faiza and would like to describe this coaching process a little for my personal record. I named it as “a touched processing”. In this session, we followed and reviewed all what have discussed last time.

The coaching process:

a. Concentration/Centralization (Centering): Faiza invited me to do deep breath together with her and comfort me to relax myself and feel to have a very safe environment to talk like last time. This is a very good skill and comforting time for me to make me be more concentrated and relaxed for this coaching. Ask question: Sharing your wins to me?

b. Review what we have discussed last time to facilitate me in deep thinking and remind me what I have promised to myself. During this process, I was touched through Faiza’s speech of my statement last time about “the purpose of my life”, this is so unique and different experience to hear my personal purpose of life through the other person, thank you so much for doing so, Faiza.

c. Having 20 minutes, we were working together to find out “my name’s meaning, Jen-Yung” regarding to Coaching. Through this process, we may find my coaching model for this professional coaching. Jen -Yung: Just empower a person to have “Never say never” strength-Yield to universal and natural guidance

Ending with some questions:

a. What do I want to focus on improving and next time, how should we measure it to see the progress?

b. What do I take away through this session?

Homework: Run a conversation with myself (Role-Play).

Thinking a particular situation, ask question, and have the conversation inside my mind to see what will be? Let the emotional and experience to flow free themselves.

AC202 Powerful Questions 1- Reflection of this session

Moderator-Bill Turpin

Feb. 05, I spent time to jump into the ICA teleclass course- AC202 Powerful Questions. Because this topic itself attract me for a long time, I was so excited about it.

What is a role of Questions as a coach? Make a connection, as a coach we must balance the powerful questions and powerful listening.

A question can be a coach’s most valuable tool in assisting clients to think clearly and solve problems. Questions help in the problem-solving process. They “dig in” deeper and open up our thoughts to explore ideas even further. Thinking critically involves a process of reason and discernment through a set of questions. This question-and-answer methodology for discerning truth is nothing new. It is commonly referred to as the "Socratic method" and derives its name from the ancient Greek philosopher, Socrates.

During the courses, we discussed the different kind of questions:
1. Lower and Higher Level Questions: Lower level questions are those that deal with simple application of facts, common knowledge, comprehension, and practical use. Higher-level questions are those requiring complex application such as analysis, synthesis, and evaluation skills. There is a conversation skill to use ORID methodology, O: Observation; R: Reflective; I: Interpretive; D: Decisional. Lower level questions are more like O type questions; Higher-level questions are those more like R & I questions.
2. Open and Closed Ended Questions: A closed ended question is one in which there are a limited number of acceptable answers, usually, “yes” or “no.” Examples of closed-ended questions are:

● “Did you have a good week?”
● “Did you do your fieldwork?”
Closed ended questions also have their place in coaching.

An open-ended question is one in which there are many acceptable answers thus providing an opportunity for the client to elaborate. Examples of open-ended questions are:
● “Tell me about your week?”
● “What was your experience with the fieldwork?”
3. Convincing and Curious Questions: convincing Q, providing us the source of Information; curious Q, providing the source for self expressing.

How can we make a safe environment to a client to answer? What is a authentic question? A truthful answer is very important, don’t manipulate or set a client up with questions. These questions give us a lot reflective thinking

2009/2/6

Peer Coaching 2: Recording on Learning Buddy Coaching

Peer Coaching with Mrs. Faiza Ikeda

I had my second peer coaching on Feb. 04, 2009 and would like to describe this coaching process a little as my personal record.

This coaching process:

Centering/Centralization:

a. Concentration/Centralization: Faiza invited me to do deep breath together with her and comfort me to relax myself and feel to have a very safe environment to talk.

b. Asking wins after our last session, and facilitate me in deep thinking and reflect myself. She shared her record about my statement about my purpose of life which I talked last time. We reviewed the progress of my goal together and it is a proper pressure for me to growing.

c. We worked together to use my name Jen-Yung, to think about the possibility about using my name which can related to coaching. I really enjoyed this process.

Ending:

a. What do I want to focus on improving and next time, how should we measure it to see the progress?

b. What do I take away through this session? Again, I learned a lot through this session.
Thank you so much, Faiza!

FC101 What is Coaching? Part 1 (Introduction to Coaching)-Reflection on this session

Moderator- Sherry Read

Feb. 02, I took a teleclass course, What is Coaching? Part 1 (Introduction to Coaching 1)What is coaching, express in one to three words? Different answers come from all attendants:
1. Help people to find their possibilities
2. Enthusing
3. Great purpose of life
4. Empowering
5. Best friend
6. Partners…

What Coaching is Not?

As a relatively new profession, coaching is a methodology that draws on a range of other more traditional professions including psychology, business consulting, mentoring management theory and adult learning. However, coaching is a unique field and there are significant differences between coaching and these fields.

Coaching is not therapy, counselling or psychology. Coaching is often likened to consulting. However, there are distinct differences between these disciplines.

What is the difference between an Executive, Corporate or Business Coach?
It is based on the client's need and outcomes which they want.

Why companies hire coaches?

This is a good questions which the moderator gave to us in the end of this session.

AC211 Diversity (Cross Cultural Coaching)-Reflection on this course

Moderator-Angela Bird

Jan. 29, I took another teleclass course-AC 211, Diversity-Cross The Cultural Coaching

I am impressed by the researched that the moderator shared about summer camp. , there is a research that makes the kids to be different groups, and give them games to compete with each other group. After a wile, re-organize them to different teams, during the process to do the subtle observation about their interaction. From friends to competitor, from similarity to dis-similarity, how diversity flow among the kids.

Diversity is and should be a major interest and concern for most businesses and organizations today. Not only will we be faced with coaching clients of diverse backgrounds, but we will be challenged with coaching our clients to better understand as well as tap into the power of diversity.

Diversity brings with it many challenges. With diversity come differences. With differences comes the opportunity for conflict and misunderstanding. However, while it is important to be aware of difference and be flexible in our dealings with others, its important not to be overwhelmed by our differences. There are some basic ways that we can maintain respect for diversity while still making connections around our shared human experience and minimizing the opportunities for conflict or misunderstanding. In order to respect diversity, individuals and organizations need to understand and support the following ideas:

● Differences are viewed as strength.
● Individuals are free to achieve their potential.
● The complexity of diversity is valued.
● The work of all is appreciated.
● Communication takes place in a supportive manner.
● The rights of each of us, and all of us, are respected.
In the end, Angela give us some suggestion to read books about different cultures, the book” The World Is Flat” could be a good choice.

2009/2/5

FC 103: EFFECTIVE FEEDBACK 1-Reflection on this teleclass

Moderator-Bill Turpin

Jan. 29, I got the chance to join the teleclass course-Effective Feedback 1, I was so excited. This is a very special and enjoyable experience.

Here is my refection on this course. What is difference between feedback and Opinion?

Feedback attracts, opinion attack. I liked this express very much.

Effective feedback creates a kind of awareness that makes a difference in how one sees things. It provides insight, opens thought and expands vision. How can we have a effective feedback to a client? The most important thing is we must know the client’s goal and value.

A common mistake coaches often make is to offer opinions rather than feedback. Opinions sometimes fall under the “false label” of feedback. When this happens, the client is disempowered and the coach-client relationship may suffer negative effects.

There are several questions which are very good during the course and they are from our read material:
1. How do you feel about receiving feedback?
2. What kind of feedback has made a difference for you?
3. What kind of feedback has left you disempowered?
4. What is the difference between feedback and criticism?
5. What is the purpose of feedback in a coaching situation?

We are naturally to give someone our opinion. We should be very careful about this nature.

2009/2/4

AC204: Re-Framing 3 - Reflection on the session

Moderator-Angela Bird

Jan. 28, I jumped to took a teleclass course-AC 204, Re-Framing 3? The moderator leaded it into 3 parts from my perspective:
1. Inviting attendants to share our opinions about perspective and Re-framing.
2. Asking questions to lead us to think about perspective and Re-framing.
3. Group coaching practice learning by asking questions.

This is really a facilitation session.

Re-framing supports the client by helping them see and understand that there is more than one way to look at a given situation. Consider how powerful a coach you will be when you can improve a client's life. Not by changing all their circumstances - which they are busily trying to do - but by reframing their perspective.

One of the most valuable contributions a coach can make to a client is to help them discern – get clear on - their current perspective and enthuse them to shift into a more empowering one. When this happens, we call this reframing.

While we do the group coaching practice learning by asking questions, I really like this kind of processing to facilitate attendants to think the topic deeper and reflect ourselves. Here are the questions:
1. Please write down your issue.
2. What is your belief regarding to this issue?
3. What is your reward about thinking it this way? Find the positive intention behind.
4. What is the opposite belief to the issue?
5. If you have only one choice, what will you choose?
6. What would help you to change the perspective? (Pretend you know you need to change)

Went through this process, I got a very deep reflection on myself.

2009/2/3

FC102: PERSPECTIVE 1 - Reflection on the session

Moderator-Michael Moniv

Today, I took a teleclass course, Perspective part (1).

I really got inspired about the sentence: “Change our thinking, change our life” which is shared by one of attendants. Your perspective determines your experience in life, not your circumstances.

Perspective is so fundamental to how we all experience life. We could go as far as to say the entire International Coach Academy (ICA) program is based on it. The concept of perspective is so powerful and fundamental, you could coach from this alone, without using any of the other coaching techniques taught at ICA, and still be a powerful coach, explained and said from Michael.

Consider how powerful a coach you will be when you can improve a client's life. Not by changing all their circumstances - which they are busily trying to do - but by ReFraming their perspective.

During the course Michael asked us to think and share our thinking which some good questions as below:

1. When have you experienced a change in your perspective? What did it take for you to change your point of view?

2. How will helping your clients change their perspective make a difference in their lives?

Aware and Re-frame our own perspective is first step to learn before we can help the client.

Is it matter to me some years later? This is a very powerful question which we can ask ourselves to shift perspective while we meet the tough perspective.

I enjoyed this session very much, thank you so much, Michael and all attendants' input during the course.

2009/2/2

FC101: What is coaching 2 (Introduction to Coaching) - Reflection on the session

Moderator-Ronnie Noize
Jan. 23, I took a teleclass course, What is Coaching? (Introduction to Coaching)

The International Coaching Federation, defines coaching in the following way:
"Professional coaches provide an ongoing partnership designed to help clients produce
fulfilling results in their personal and professional lives. Coaches help people improve
their performances and enhance the quality of their lives.
Coaches are trained to listen, to observe and to customize their approach to individual
client needs. They seek to elicit solutions and strategies from the client; they believe the
client is naturally creative and resourceful. The coach's job is to provide support to
enhance the skills, resources, and creativity that the client already has.”
(ICF website, 2006)

I really like Miss Ronnie said: Coaching is all about the process and the client.

A coach offers many things to the client during the coaching process such as:
1. Support to discover the answers within him or her self
2. Clarification of values
3. Co-creation of a plan for how to achieve what the client really wants
4. A sounding board for new ideas
5. Support in making life changing decisions
6. Challenge to expand their views beyond their perceived limitations
7. Direction
8. Acknowledgement
9. Encouragement
10. Resource of information

Ronnie give us some very good questions during the course:
1. What’s the difference between Coaching and Therapy?
2. What is the difference between an Executive, Corporate or Business Coach?

I found my own answer through the course reading material and during the course processing. I enjoyed this course very much.