Moderator-Sherry Read
April 29, I took the teleclass course- AC111:. Underlying Automatic Commitments, in this course, what I impressed most is the sentence of “UAC’s are fundamental to all the ICA Coaching Power Tools”.
People are always committed to something, whether conscious of it or not. We engage in behaviors, which create outcomes in our lives, as a result of our underlying commitments, judgments or beliefs. Whatever a person is truly committed to they will experience. (Note: Whether or not the above premise is true, this is not what really matters here. We are interested in what empowers people and we have found this way of looking at life to be a very effective one.)
While we quoted from our reading material, we can see it very clear, a lot of people keeping doing thing at the way which they don’t aware it. There is UACs behind.
Our function as a coach is to help our clients to know their UACs and how to deal with it. The goal is to help our coach to aware it and break through it.
The best place to look for an UAC is within the situation in which you are confronted. In other words, by looking at the outcomes or the results we have in our life, which we don’t want. Going back to our original premise, which is: whatever a person is truly committed to they will create and experience, we can use these unwanted results to define what the underlying automatic commitment is in life.
Once the UAC is detected, it is time to do something about it. First, it allows one to be able to make a choice. The “owner” of the UAC has to decide whether or not to remain a “victim” of it, or take responsibility (own it) by addressing it. This kind of action is what we refer to as “taking action outside of it.” In sum, the power to overcome any given UAC comes from handling or“owning” the UAC rather than resisting or simply denying it.
This course is very important for a coach and we should aware our own UACs as well.
2009/4/29
AC108 Coaching Process (2) -Relection on this course
Moderator- Bill Turpin
April 28, I took AC108 Coaching Process (part 2), since I am developing my own coaching model and thinking about the process, this course gave me some hints in developing the coaching model.
I really like the definition from Bill about coaching model and coaching process: Coaching process: what does the client experience!
Coaching model: How do we proceed as a coach!
In the coaching process, it will have the peaks and valleys. We should share with out clients about the process, and let them know that in valleys, it is nature. Sometimes, the client is just in the valleys, and as a coach, we must aware it.
At the beginning of the coaching process, we should know several things:
1. We should know it clear about gap between the goal and starting point of the client.
2. Understand the value system, value of the client. We can ask a question like “what matter you most in your normal life?”
3. In the trail session, we must share with the client about authentic self, how we proceed as a coach.
Bill facilitated this class to be a supportive class by asking the attendants for differentiating the coaching model and coaching process.Finally, we get an assignment, how can we create a safe environment to our clients?
Coaching is all about the client, thank you!
April 28, I took AC108 Coaching Process (part 2), since I am developing my own coaching model and thinking about the process, this course gave me some hints in developing the coaching model.
I really like the definition from Bill about coaching model and coaching process: Coaching process: what does the client experience!
Coaching model: How do we proceed as a coach!
In the coaching process, it will have the peaks and valleys. We should share with out clients about the process, and let them know that in valleys, it is nature. Sometimes, the client is just in the valleys, and as a coach, we must aware it.
At the beginning of the coaching process, we should know several things:
1. We should know it clear about gap between the goal and starting point of the client.
2. Understand the value system, value of the client. We can ask a question like “what matter you most in your normal life?”
3. In the trail session, we must share with the client about authentic self, how we proceed as a coach.
Bill facilitated this class to be a supportive class by asking the attendants for differentiating the coaching model and coaching process.Finally, we get an assignment, how can we create a safe environment to our clients?
Coaching is all about the client, thank you!
AC-203 Empowering the coaching relationship (2) -Reflection on this teleclass
Moderator-Prabha Chandrasekhar
April 22, 6:00~7:00am EDT, I took the ICA teleclass course- AC 203 Empowering the coaching relationship (2). In this session, I had a deep feeling about the importance of coaching relationship, how we can build the trust and space between coach and the coachee.
The attitude we should have is” all the process and result is for the coachee, not ourselves”. We should keep our curiosity about what happened to the coachee all the time. Keep our authentic self, and be honest to our coachee.We can start at some opening question to make the client know that we are curious to them. Such as, “What's your challenge this week?, What do you focus on today/this week?, How is your week? …etc.
We are responsible for providing good coaching, including setting up a powerful structure for our coaching relationship, maintaining accountability, and maintaining our self-imposed standards. Our client is responsible for all outcomes, good and bad. The clients get the credit when they have wins, and they take responsibility for anything that doesn’t work. While we may from
time to time provide advice, and even be directive, it should be clear to the client that all responsibility for the choices they make lies with them.
I enjoyed this course very much!
April 22, 6:00~7:00am EDT, I took the ICA teleclass course- AC 203 Empowering the coaching relationship (2). In this session, I had a deep feeling about the importance of coaching relationship, how we can build the trust and space between coach and the coachee.
The attitude we should have is” all the process and result is for the coachee, not ourselves”. We should keep our curiosity about what happened to the coachee all the time. Keep our authentic self, and be honest to our coachee.We can start at some opening question to make the client know that we are curious to them. Such as, “What's your challenge this week?, What do you focus on today/this week?, How is your week? …etc.
We are responsible for providing good coaching, including setting up a powerful structure for our coaching relationship, maintaining accountability, and maintaining our self-imposed standards. Our client is responsible for all outcomes, good and bad. The clients get the credit when they have wins, and they take responsibility for anything that doesn’t work. While we may from
time to time provide advice, and even be directive, it should be clear to the client that all responsibility for the choices they make lies with them.
I enjoyed this course very much!
2009/4/28
AC102 Enthusing (2) -Relection on this course
Moderator-Sherry Read
April 20, I took the teleclass course- AC102: Enthusing (part 2).
In this course, what I impressed most is the sentence of “Get what they need to hold the good “. Reflect the past success may bring you the power for further action.
To enthuse someone means to make someone enthusiastic about something. The act of enthusing involves “energizing” the moment. As coaches we try to “energize” or enthuse our clients to take action to bring about changes in their lives for the better.
A common method people use to force someone to change their way - or make a shift – is to imply that they are bad or wrong. “This isn’t right, why can’t you do it this way?”Often this is done in a subtle way. Simply questioning their choice in a particular tone of voice can be enough to make someone question their judgment and defer to our judgment. As coaches we believe that the client is the expert in his or her life. We want them to exercise their judgment, not rely on ours.
As coaches we want to support our clients to make positive changes. But we need to do this in a way that builds their sense of worth and allows them to develop skills and judgment. Fortunately, there is a more positive and powerful way to support people to bring about change in their lives. It is about changing perspective with a gentle and joyful touch. It is about “supporting” someone into empowerment and towards a forward movement of action. In coaching we call this technique enthusing.
I quoted a lot from our reading material because the article touched me a lot.
April 20, I took the teleclass course- AC102: Enthusing (part 2).
In this course, what I impressed most is the sentence of “Get what they need to hold the good “. Reflect the past success may bring you the power for further action.
To enthuse someone means to make someone enthusiastic about something. The act of enthusing involves “energizing” the moment. As coaches we try to “energize” or enthuse our clients to take action to bring about changes in their lives for the better.
A common method people use to force someone to change their way - or make a shift – is to imply that they are bad or wrong. “This isn’t right, why can’t you do it this way?”Often this is done in a subtle way. Simply questioning their choice in a particular tone of voice can be enough to make someone question their judgment and defer to our judgment. As coaches we believe that the client is the expert in his or her life. We want them to exercise their judgment, not rely on ours.
As coaches we want to support our clients to make positive changes. But we need to do this in a way that builds their sense of worth and allows them to develop skills and judgment. Fortunately, there is a more positive and powerful way to support people to bring about change in their lives. It is about changing perspective with a gentle and joyful touch. It is about “supporting” someone into empowerment and towards a forward movement of action. In coaching we call this technique enthusing.
I quoted a lot from our reading material because the article touched me a lot.
AC204: Re-Framing 1 - Reflection on the session
Moderator-Kathy Monuz
April 09, I took a teleclass course-AC 204, Re-Framing 1,
The moderator leaded it into 3 parts from my perspective:
1. Inviting attendants to share our opinions about perspective and Re-framing.
2. Asking questions to lead us to think about perspective and Re-framing.
3. Conclusion and ask for a homework.
I feel it is really a facilitation of Re-framing session.
One of the most valuable contributions a coach can make to a client is to help them discern – get clear on - their current perspective and enthuse them to shift into a more empowering one. When this happens, we call this reframing.
From the reading material, I do enjoying the following: "Have you ever looked at something and said “Aha! I got it!” When it “clicks” suddenly, there seems to be a breakthrough. "
Understanding happens. Re-framing is an art and when done powerfully, it can change a client’s life in an instant. A powerful question to ask when someone is going through a difficult time is: "What is your perspective on this that is giving you this result?" Followed by: "How could you reframe this?" In other words, “let’s look at this in a different light to better understand this situation.”
ere are some powerful questions we could use to help someone reframe their perspective and in the course, the moderator facilitate us to experience it:
“How does that perspective work for you?”
"How could this be fun?"
"What will it take to reach this particular objective?"
"If you were up for a breakthrough with your productivity, what would you do?"
"What is the most enjoyable aspect about this?"
"What's missing here, that once it is included, will make this situation flow?"
"Can you understand the other person’s perspective?"
Re-framing is a very powerful idea in coaching.
April 09, I took a teleclass course-AC 204, Re-Framing 1,
The moderator leaded it into 3 parts from my perspective:
1. Inviting attendants to share our opinions about perspective and Re-framing.
2. Asking questions to lead us to think about perspective and Re-framing.
3. Conclusion and ask for a homework.
I feel it is really a facilitation of Re-framing session.
One of the most valuable contributions a coach can make to a client is to help them discern – get clear on - their current perspective and enthuse them to shift into a more empowering one. When this happens, we call this reframing.
From the reading material, I do enjoying the following: "Have you ever looked at something and said “Aha! I got it!” When it “clicks” suddenly, there seems to be a breakthrough. "
Understanding happens. Re-framing is an art and when done powerfully, it can change a client’s life in an instant. A powerful question to ask when someone is going through a difficult time is: "What is your perspective on this that is giving you this result?" Followed by: "How could you reframe this?" In other words, “let’s look at this in a different light to better understand this situation.”
ere are some powerful questions we could use to help someone reframe their perspective and in the course, the moderator facilitate us to experience it:
“How does that perspective work for you?”
"How could this be fun?"
"What will it take to reach this particular objective?"
"If you were up for a breakthrough with your productivity, what would you do?"
"What is the most enjoyable aspect about this?"
"What's missing here, that once it is included, will make this situation flow?"
"Can you understand the other person’s perspective?"
Re-framing is a very powerful idea in coaching.
AC101 Acknoledgement (2) -Relection on this course
Moderator-Sherry Read
April 06, I took the teleclass course- AC101: Acknowledgement (part 2).
In this course, what I impressed most is the sentence of “Acknowledgement is the way to bring the people to focus on what they have”. It should make people feel comfortable and nature.
When to Acknowledge, Acknowledgment comes after the client has taken action. However acknowledgment is not just about the action, it is about who the client is being while they are taking action. We acknowledge our clients for their values and their purpose and not just their activity. The language we use for acknowledging someone is: “I want to acknowledge you for….”
Encourage, there is a Chinese proverb that states: “The participant's perspectives are clouded while the bystander's views are clear.” There are many times when the client cannot see what we, as their coach, can see.
Hold a Vision, part of holding a vision is also reminding the client of how far they have come. A powerful strategy for holding the vision is to have them look into their past to recall experiences they have had which seemed impossible but became possible.
When we hold a vision for our clients we say things like:
● “What evidence do you have to prove to yourself that you can do this?”
● “Tell me what happened when you were challenged with (insert a goal that they achieved)?” As coaches, we help turn the vision into reality, the dream into an achievement and the goal into an accomplishment. Encouragement leads to persistence and attainment.
This is a nice course to learn about inspiring a client by using acknowledgement.
April 06, I took the teleclass course- AC101: Acknowledgement (part 2).
In this course, what I impressed most is the sentence of “Acknowledgement is the way to bring the people to focus on what they have”. It should make people feel comfortable and nature.
When to Acknowledge, Acknowledgment comes after the client has taken action. However acknowledgment is not just about the action, it is about who the client is being while they are taking action. We acknowledge our clients for their values and their purpose and not just their activity. The language we use for acknowledging someone is: “I want to acknowledge you for….”
Encourage, there is a Chinese proverb that states: “The participant's perspectives are clouded while the bystander's views are clear.” There are many times when the client cannot see what we, as their coach, can see.
Hold a Vision, part of holding a vision is also reminding the client of how far they have come. A powerful strategy for holding the vision is to have them look into their past to recall experiences they have had which seemed impossible but became possible.
When we hold a vision for our clients we say things like:
● “What evidence do you have to prove to yourself that you can do this?”
● “Tell me what happened when you were challenged with (insert a goal that they achieved)?” As coaches, we help turn the vision into reality, the dream into an achievement and the goal into an accomplishment. Encouragement leads to persistence and attainment.
This is a nice course to learn about inspiring a client by using acknowledgement.
AC112 Powerful Requests (2) -Relection on this course
Moderator-Sherry Read
March 23, I spent time to jump into the ICA teleclass course- AC112 Powerful Requests (2). As usual, the moderator asked us, any wins to share at the beginning.
A request is like a contract. The client has three options:
• Accept it
• Say no, and give a reason
• Negotiation
if clients make no progress on what he had promised:
Find the Root Cause out, ask some questions:
1. How do you feel if you accomplish the goal?
2. Could be something block!
3. Even it is not what they really want.
4. Do you really want to accomplish the goal?
5. A lot of dimensions to see as a coach!
Challenging our clients, this is what I really get feeling about. I would like to quoted it from our reading material which I do think that it is good for me to use, while I am facing the situation:
Challenges are similar to making a Bold Request, except that there's a zest to challenges that stimulates many people. It's a fun perspective and it has an element of game to it. For instance, when you say: "I challenge you to increase your sales by 20 percent this week," you are setting the standard for improvement. It is an I-dare-you-game, or let’s-play-to-see-if-you-can-do-this type of a game: "I challenge you to share this with your father in the next two days." This statement "pushes" the client to do something rather than nothing. The best thing you can do for a client is to "raise the bar." Give them a bigger game to play and have fun!
Thank you and this is a wonderful way to stimulate the coachee.
March 23, I spent time to jump into the ICA teleclass course- AC112 Powerful Requests (2). As usual, the moderator asked us, any wins to share at the beginning.
A request is like a contract. The client has three options:
• Accept it
• Say no, and give a reason
• Negotiation
if clients make no progress on what he had promised:
Find the Root Cause out, ask some questions:
1. How do you feel if you accomplish the goal?
2. Could be something block!
3. Even it is not what they really want.
4. Do you really want to accomplish the goal?
5. A lot of dimensions to see as a coach!
Challenging our clients, this is what I really get feeling about. I would like to quoted it from our reading material which I do think that it is good for me to use, while I am facing the situation:
Challenges are similar to making a Bold Request, except that there's a zest to challenges that stimulates many people. It's a fun perspective and it has an element of game to it. For instance, when you say: "I challenge you to increase your sales by 20 percent this week," you are setting the standard for improvement. It is an I-dare-you-game, or let’s-play-to-see-if-you-can-do-this type of a game: "I challenge you to share this with your father in the next two days." This statement "pushes" the client to do something rather than nothing. The best thing you can do for a client is to "raise the bar." Give them a bigger game to play and have fun!
Thank you and this is a wonderful way to stimulate the coachee.
2009/4/9
AC107 Coaching Model (1) -Relection on this course
Moderator- Bill Turpin
March 24, I took AC107 Coaching Model (1), since I am developing my own coaching model, this course gave me some hints in developing the coaching model.
Bill facilitated this class to be a supportive class by asking the attendants for differentiating the coaching model and coaching process.
Bill shared us with his coaching model as an example to describe what’s different between coaching model and coaching process. The definition is as below:
Coaching model: Is how you process as a coach! / Is what I use in each case.
Coaching process: Is what happened to the client! / Is how the client experienced?
Finally, we should be able to pattern, visualize, and verbalize the coaching model. It is how a client describes your way of coaching. It is how you attract your client. It is about who we are, and what we can bring to our clients! Coaching is all about the client, thank you!
March 24, I took AC107 Coaching Model (1), since I am developing my own coaching model, this course gave me some hints in developing the coaching model.
Bill facilitated this class to be a supportive class by asking the attendants for differentiating the coaching model and coaching process.
Bill shared us with his coaching model as an example to describe what’s different between coaching model and coaching process. The definition is as below:
Coaching model: Is how you process as a coach! / Is what I use in each case.
Coaching process: Is what happened to the client! / Is how the client experienced?
Finally, we should be able to pattern, visualize, and verbalize the coaching model. It is how a client describes your way of coaching. It is how you attract your client. It is about who we are, and what we can bring to our clients! Coaching is all about the client, thank you!
2009/3/20
AC-203 Empowering the coaching relationship (1) -Reflection on this teleclass
Moderator-Kathy Munoz
March 19, 6:00~7:00am EDT, I took the ICA teleclass course- AC 203 Empowering the coaching relationship (1).
You will soon become an expert at recognizing when a client is not coachable. Clues are:
It feels like you are pushing/
The client is resisting or arguing/
The client will not take an action. I really like these statements.
In this session, I had the following sentences which I like them very much:
1. Key successful factor, it could be personal experience and life story.
2. A “trial” session may not be a good term, Kathy would like to call it “discovery” session. (Kathy gets legal background)
3. Marshall Goldsmith said “feedforward” instead of “feedback”.
4. Making it fun
5. Creating feedback loops
Here are some key elements we may wish to include in our coaching sessions:
Acknowledgement
Accountability
Enthusing
Focus
Action
Feedback
ICA creates a really good learning environment, thant you!
March 19, 6:00~7:00am EDT, I took the ICA teleclass course- AC 203 Empowering the coaching relationship (1).
You will soon become an expert at recognizing when a client is not coachable. Clues are:
It feels like you are pushing/
The client is resisting or arguing/
The client will not take an action. I really like these statements.
In this session, I had the following sentences which I like them very much:
1. Key successful factor, it could be personal experience and life story.
2. A “trial” session may not be a good term, Kathy would like to call it “discovery” session. (Kathy gets legal background)
3. Marshall Goldsmith said “feedforward” instead of “feedback”.
4. Making it fun
5. Creating feedback loops
Here are some key elements we may wish to include in our coaching sessions:
Acknowledgement
Accountability
Enthusing
Focus
Action
Feedback
ICA creates a really good learning environment, thant you!
AC106 Peer Coaching (1) -Relection on this course
Moderator- Bill Turpin
March 17, I took AC106 Peer Coaching (1), since I have one peer coach who is doing a great job for me now, I really have a very good feeling about this topic.
Bill facilitated this class be a supportive class by asking the attendants for any kind of questions for ICA coaching training program. I would like to share what I have learned and read in the session and material: In this session, I learned the most is understood about the design structure of ICA program.
Before starting out coaching others at ICA, we ask that you be coached yourself for 12 sessions by another ICA student who is further through the program.
Being a Coach Client and Being a Coach are important in learning process, learning by doing is the key of being a good coach.
Why 12 sessions? There are any number of processes for coaching and no one arrangement that meets everyone’s needs. However, ICA believe that, 12 sessions is required to build a solid relationship of trust with your peer client. The 12 sessions also allow you and your peer client to experience a full range of coaching experiences and for you to try a range of strategies.
Finally, when in doubt, ask for help. We can gain support via the Discussion Board or in the teleclasses from our colleagues and teleclass leaders, like Mr. Bill Turpin .
Thank you
March 17, I took AC106 Peer Coaching (1), since I have one peer coach who is doing a great job for me now, I really have a very good feeling about this topic.
Bill facilitated this class be a supportive class by asking the attendants for any kind of questions for ICA coaching training program. I would like to share what I have learned and read in the session and material: In this session, I learned the most is understood about the design structure of ICA program.
Before starting out coaching others at ICA, we ask that you be coached yourself for 12 sessions by another ICA student who is further through the program.
Being a Coach Client and Being a Coach are important in learning process, learning by doing is the key of being a good coach.
Why 12 sessions? There are any number of processes for coaching and no one arrangement that meets everyone’s needs. However, ICA believe that, 12 sessions is required to build a solid relationship of trust with your peer client. The 12 sessions also allow you and your peer client to experience a full range of coaching experiences and for you to try a range of strategies.
Finally, when in doubt, ask for help. We can gain support via the Discussion Board or in the teleclasses from our colleagues and teleclass leaders, like Mr. Bill Turpin .
Thank you
AC110 The Challenging Client (2) -Relection on this course
Moderator- Michael Moniv
March 10, I retook AC110 the Challenging Client (2), because I felt that this topic challenge me a lot.
I would like to share what I have learned during the session: In this session, I learned the most is role-play practice, Michael invited the attendants to be volunteer as coach and coachee. I would like to share what I have learned from this teleclass as the followings:
Not everyone is coachable, and not every client is going to be the right client for you.
Putting policies up front, make sure that you go over each policy and procedure to clarify any questions or misunderstandings ahead of time.
High needs clients. If this client becomes too demanding, talk to them, make a time outside the coaching sessions to discuss how the coaching relationship is going and to re-emphasize the boundaries that you have set.
Using the Introductory Session, remember that the trial session (discovery session) is a two way street. It is a time when the client decides whether the coach is the best fit for them but it is also a time when the coach decides whether the client is someone they want to work with.
For practice session, the coachee was talking about the her marriage issue which did remind me about myself, it is so powerful.
This is a really helpful session while we are coaching someone who is a challenging client.
March 10, I retook AC110 the Challenging Client (2), because I felt that this topic challenge me a lot.
I would like to share what I have learned during the session: In this session, I learned the most is role-play practice, Michael invited the attendants to be volunteer as coach and coachee. I would like to share what I have learned from this teleclass as the followings:
Not everyone is coachable, and not every client is going to be the right client for you.
Putting policies up front, make sure that you go over each policy and procedure to clarify any questions or misunderstandings ahead of time.
High needs clients. If this client becomes too demanding, talk to them, make a time outside the coaching sessions to discuss how the coaching relationship is going and to re-emphasize the boundaries that you have set.
Using the Introductory Session, remember that the trial session (discovery session) is a two way street. It is a time when the client decides whether the coach is the best fit for them but it is also a time when the coach decides whether the client is someone they want to work with.
For practice session, the coachee was talking about the her marriage issue which did remind me about myself, it is so powerful.
This is a really helpful session while we are coaching someone who is a challenging client.
2009/3/17
AC-105 Creating Action (2)-Reflection on this teleclass
Moderator-Kathy Munoz
March 10, 6:00~7:00am EDT, I took the ICA teleclass course- AC105 Creating Action (2).
I like the sentence -” Nothing happens without Action!” Before creating an action plan, the coach will need to support the client through the process of discovery. Many clients think they know what they want, but once they begin to dig deeper, the client may discover that what they thought they wanted and what they truly want are two separate things.
In the course, we shared the wins and challenges. It has the suggestions about “ Creating Action Process”. Creating action requires a process. Process is important to be able to reach an objective. It moves both, the client and coach forward to achieve a desired goal by focusing thought in the right direction.
The following steps may support the client to discover and create an action plan that will move them forward:
1. Focus on Values
2. Enhancing strengths
3. Gathering resources to support the action
4. Goal-setting
5. Prevent slipping into old patterns
6. Creating an action plan
7. Positive affirmations
8. Focusing on solutions
9. Build on past successes
10. Create a list of encouraging role models
11. Enlist the help of a support team
Remember, “Nothing happens without Action!”
Creating action is about setting up a good solid structure for the purpose of moving your client
forward. As a coach, you can help your client achieve what they desire by simply creating action.
Thank you!
March 10, 6:00~7:00am EDT, I took the ICA teleclass course- AC105 Creating Action (2).
I like the sentence -” Nothing happens without Action!” Before creating an action plan, the coach will need to support the client through the process of discovery. Many clients think they know what they want, but once they begin to dig deeper, the client may discover that what they thought they wanted and what they truly want are two separate things.
In the course, we shared the wins and challenges. It has the suggestions about “ Creating Action Process”. Creating action requires a process. Process is important to be able to reach an objective. It moves both, the client and coach forward to achieve a desired goal by focusing thought in the right direction.
The following steps may support the client to discover and create an action plan that will move them forward:
1. Focus on Values
2. Enhancing strengths
3. Gathering resources to support the action
4. Goal-setting
5. Prevent slipping into old patterns
6. Creating an action plan
7. Positive affirmations
8. Focusing on solutions
9. Build on past successes
10. Create a list of encouraging role models
11. Enlist the help of a support team
Remember, “Nothing happens without Action!”
Creating action is about setting up a good solid structure for the purpose of moving your client
forward. As a coach, you can help your client achieve what they desire by simply creating action.
Thank you!
2009/3/9
AC108 The ICA Coaching Process (4)-Reflection on this session
Moderator- Sherry Read
March 04, I attended the ICA Course AC108-Part 4, Coaching Process and I would like to share what I have learned during the session:
Just like our reading material said: Coaching uses a process of inquiry and personal discovery to build the client’s level of awareness and responsibility, as well as provide the client with structure, support and effective feedback. Essentially, coaching is a process of discovery, goal-setting and strategic action that leads to extraordinary outcomes.
I would like to share what I have learned from this teleclass as the followings:Using one word to describe the “Coaching Process”: Partnership/Joy/Embracing/Journey/Curiosity/Knowledge/Sounding Board/Resource…etc, this is what the moderator asked during this session which did make me think a lot.
The ICA Coaching Process:
The Gap –
The Beginning –
Honeymoon Phase –
The Journey –
Peaks and Valleys –
The Quitting Zone –
The Goal –
UACs: Underlying Automatic Commitments
These are the commitments we have made in our lives that play in the background of everything we do. We may or may not be aware of them. Whatever a person is committed to, they will create, even if they are not consciously aware of that commitment. Finding out what beliefs or judgments tend to impede progress is what coaching effectively is all about.
A skilled coach is like a master craftsperson working on a
large project. Their real skill is not just in using tools, but in knowing what tool to use at each
stage of a process and as each eventuality arises.
March 04, I attended the ICA Course AC108-Part 4, Coaching Process and I would like to share what I have learned during the session:
Just like our reading material said: Coaching uses a process of inquiry and personal discovery to build the client’s level of awareness and responsibility, as well as provide the client with structure, support and effective feedback. Essentially, coaching is a process of discovery, goal-setting and strategic action that leads to extraordinary outcomes.
I would like to share what I have learned from this teleclass as the followings:Using one word to describe the “Coaching Process”: Partnership/Joy/Embracing/Journey/Curiosity/Knowledge/Sounding Board/Resource…etc, this is what the moderator asked during this session which did make me think a lot.
The ICA Coaching Process:
The Gap –
The Beginning –
Honeymoon Phase –
The Journey –
Peaks and Valleys –
The Quitting Zone –
The Goal –
UACs: Underlying Automatic Commitments
These are the commitments we have made in our lives that play in the background of everything we do. We may or may not be aware of them. Whatever a person is committed to, they will create, even if they are not consciously aware of that commitment. Finding out what beliefs or judgments tend to impede progress is what coaching effectively is all about.
A skilled coach is like a master craftsperson working on a
large project. Their real skill is not just in using tools, but in knowing what tool to use at each
stage of a process and as each eventuality arises.
AC-104 Goal Setting (4) - Reflection
Moderator-Bill Turpin
Feb. 24, I took the ICA teleclass course- AC104 Goal Setting (4).
I am really touched by the sentence -” We support our clients in creating value-based goals!” Value-based goals, this is what I searched for a while- how come a goal can’t be lasting.
As a coach, we support our clients in creating value-based goals. Before any goals can be set,
the client must first determine what their values are. Orienting the goals around the client’s values will make them compelling and will pull the client forward. Most of us live full and busy lives with competing demands for our precious time and energy. We need to prioritize so that only those things that really matter get our full energy. By creating goals based on our values we ensure the optimal return on our investment of time and energy, because our success will be in the areas that matter the most to us.
Coach induce the client to the “simple structure” together for goal setting and achieving.
There is an acronym that is often used to describe powerful goals which helps us to evaluate whether we have thoroughly thought them through. It is S.M.A.R.T and stands for specific, measurable, achievable, realistic and time bound. The most important strategy for making sure goals are met is to make sure that they are aligned with values.
In the reading material, it has the suggestions about “Goal Achievement Process”. It has seven steps.
1. Set the Goal.
2. List the resources needed to achieve it.
3. List the assets you currently have to make it possible.
4. Identify any blocks or obstacles standing in the way.
5. List any significant milestones to reach along the way (with dates).
6. List the actions required to meet the first milestone by a given date.
7. Build in a reward, or celebration for when you do reach the goal.
Remember, goals are the client’s values, dreams and words.
The client owns them. Coaches need to use any goal setting tools or strategies in a way that empowers the client and allows the client to alter the process so that it works best for them.
This course did help me a lot, not only the tool about goal setting to help our clients, but also the attitude to the goal setting and goal achieving.
Thank you!
Feb. 24, I took the ICA teleclass course- AC104 Goal Setting (4).
I am really touched by the sentence -” We support our clients in creating value-based goals!” Value-based goals, this is what I searched for a while- how come a goal can’t be lasting.
As a coach, we support our clients in creating value-based goals. Before any goals can be set,
the client must first determine what their values are. Orienting the goals around the client’s values will make them compelling and will pull the client forward. Most of us live full and busy lives with competing demands for our precious time and energy. We need to prioritize so that only those things that really matter get our full energy. By creating goals based on our values we ensure the optimal return on our investment of time and energy, because our success will be in the areas that matter the most to us.
Coach induce the client to the “simple structure” together for goal setting and achieving.
There is an acronym that is often used to describe powerful goals which helps us to evaluate whether we have thoroughly thought them through. It is S.M.A.R.T and stands for specific, measurable, achievable, realistic and time bound. The most important strategy for making sure goals are met is to make sure that they are aligned with values.
In the reading material, it has the suggestions about “Goal Achievement Process”. It has seven steps.
1. Set the Goal.
2. List the resources needed to achieve it.
3. List the assets you currently have to make it possible.
4. Identify any blocks or obstacles standing in the way.
5. List any significant milestones to reach along the way (with dates).
6. List the actions required to meet the first milestone by a given date.
7. Build in a reward, or celebration for when you do reach the goal.
Remember, goals are the client’s values, dreams and words.
The client owns them. Coaches need to use any goal setting tools or strategies in a way that empowers the client and allows the client to alter the process so that it works best for them.
This course did help me a lot, not only the tool about goal setting to help our clients, but also the attitude to the goal setting and goal achieving.
Thank you!
2009/2/24
FC-107 Power Listening 2 - Refection on this course
Moderator- Michael Monvi
Today, I attended the ICA Course FC-107 Power Listening 2 and I would like to share what I have learned during the session with you:
Just like our reading material said: “A little-recognized value of listening and inquiring relates to the realization that in human relationships, it is frequently not what the facts are, but what people think the facts are, which is truly important. There is benefit in learning what someone else's concept of the reality of the situation is.” (Bryan Bell)
In the process, Michael, took the role play technology to run this session and have us to find out the powerful strength about powerful listening. Before the ending, Michael pretended to be a client and told us about his issue, and asked us to give him a question for break through. I learned a lot from this session by just listening.
If a client is unable to move beyond a past issue, injury or disappointment, this may be a sign that they are in need of counseling or therapy, rather than coaching (or in addition to coaching). If they can’t move to a future focus, then they should be referred on to an appropriately qualified therapist.
Use your intuition: Listen from the heart and pick up on all communication. Share with the client things you are sensing and feeling. Intuition is a very powerful coaching tool. If the coach is sensing something the client is saying, it is best to share it with them.
Today, I attended the ICA Course FC-107 Power Listening 2 and I would like to share what I have learned during the session with you:
Just like our reading material said: “A little-recognized value of listening and inquiring relates to the realization that in human relationships, it is frequently not what the facts are, but what people think the facts are, which is truly important. There is benefit in learning what someone else's concept of the reality of the situation is.” (Bryan Bell)
In the process, Michael, took the role play technology to run this session and have us to find out the powerful strength about powerful listening. Before the ending, Michael pretended to be a client and told us about his issue, and asked us to give him a question for break through. I learned a lot from this session by just listening.
If a client is unable to move beyond a past issue, injury or disappointment, this may be a sign that they are in need of counseling or therapy, rather than coaching (or in addition to coaching). If they can’t move to a future focus, then they should be referred on to an appropriately qualified therapist.
Use your intuition: Listen from the heart and pick up on all communication. Share with the client things you are sensing and feeling. Intuition is a very powerful coaching tool. If the coach is sensing something the client is saying, it is best to share it with them.
2009/2/16
AC202 Powerful Questions (2) - Reflection
Moderator-Bill Turpin
Feb. 12, I took the ICA teleclass course- AC202 Powerful Questions (2).
I am really touched by the sentence -” Powerful Q comes, when we are fully present there!”
A coach will frequently ask questions that help the client align their topic of discussion to their
overall values, visions and dreams. These questions are essential, because one of our primary
roles as coaches is to assist clients to live in alignment with their own values and to work towards
major goals. The client, living in the midst of their own whirlwind of life experiences, will often find it difficult to focus on their values and goals. This is when we, as coaches, can help them to
realign by asking them questions that remind them of the bigger picture.
Some examples of aligning questions from our reading material would be:
● “What would your life be like if it were exactly the way you wanted it to be? What is
holding you back?”
● “If you won the lottery what would you do?”
● “If you did know, what would it look like?”
● “Who is in control here?”
● “If I had a magic wand and could grant you any wish, what would it be?”
● How does what we are talking about align with your values?
Questioning is really just an extension of listening. Questioning only occurs in response to
what the client is saying.“Questions are tools that need to be used strategically and purposefully by the coach to support the client on their learning journey, but each client’s journey will be unique.
The coach’s overall goal is to move the dialogue in a direction, which assists the client to meet his or her goals.” It expressed all what I had learned from this course.
Feb. 12, I took the ICA teleclass course- AC202 Powerful Questions (2).
I am really touched by the sentence -” Powerful Q comes, when we are fully present there!”
A coach will frequently ask questions that help the client align their topic of discussion to their
overall values, visions and dreams. These questions are essential, because one of our primary
roles as coaches is to assist clients to live in alignment with their own values and to work towards
major goals. The client, living in the midst of their own whirlwind of life experiences, will often find it difficult to focus on their values and goals. This is when we, as coaches, can help them to
realign by asking them questions that remind them of the bigger picture.
Some examples of aligning questions from our reading material would be:
● “What would your life be like if it were exactly the way you wanted it to be? What is
holding you back?”
● “If you won the lottery what would you do?”
● “If you did know, what would it look like?”
● “Who is in control here?”
● “If I had a magic wand and could grant you any wish, what would it be?”
● How does what we are talking about align with your values?
Questioning is really just an extension of listening. Questioning only occurs in response to
what the client is saying.“Questions are tools that need to be used strategically and purposefully by the coach to support the client on their learning journey, but each client’s journey will be unique.
The coach’s overall goal is to move the dialogue in a direction, which assists the client to meet his or her goals.” It expressed all what I had learned from this course.
AC202 Powerful Questions (3) - Reflection
Moderator-Joanne Waldman
Feb. 11, I spent time to jump into the ICA teleclass course- AC202 Powerful Questions (3).
As usual, the moderator asked us, any wins to share at the beginning.
What is the definition of powerful questions?
1. Is that the Q that take your breath away?
2. Is that the Q that stop you in traps?
3. Is that the Q that open the possibility for you?
4. Is that the Q verify who you are?
5. Is that the Q that make you thinking out of box?
During the courses, we had some simulation practices:
a. A client has no idea how to grow up?
b. A client wants to have a healthy lifestyle.
c. How if someone would like to manage their time more effectively?
What would be the powerful questions for these particular situations? If you want someone to reflect further on a problem or view it from a different angle, some of the most powerful questions to ask are the following:
● “How can I best coach you in this situation?”
● “What would be the best question to ask you right now to help you think clearly about this situation?”
● “What is the lesson here?”
● “What do you need to do now?”
If you think someone is holding back through fear or insecurity, some of the best questions to ask are the following:
● “What are you resisting?”
● “Have you been here before?”
● “Are you holding on to something you need to let go of perhaps?”
● “What is the worst thing that could happen? Can you live with that?”
● “What are you not telling me?”
Acknowledge ourselves, we must have confidence to just be there to be company with the client for their journey.
Feb. 11, I spent time to jump into the ICA teleclass course- AC202 Powerful Questions (3).
As usual, the moderator asked us, any wins to share at the beginning.
What is the definition of powerful questions?
1. Is that the Q that take your breath away?
2. Is that the Q that stop you in traps?
3. Is that the Q that open the possibility for you?
4. Is that the Q verify who you are?
5. Is that the Q that make you thinking out of box?
During the courses, we had some simulation practices:
a. A client has no idea how to grow up?
b. A client wants to have a healthy lifestyle.
c. How if someone would like to manage their time more effectively?
What would be the powerful questions for these particular situations? If you want someone to reflect further on a problem or view it from a different angle, some of the most powerful questions to ask are the following:
● “How can I best coach you in this situation?”
● “What would be the best question to ask you right now to help you think clearly about this situation?”
● “What is the lesson here?”
● “What do you need to do now?”
If you think someone is holding back through fear or insecurity, some of the best questions to ask are the following:
● “What are you resisting?”
● “Have you been here before?”
● “Are you holding on to something you need to let go of perhaps?”
● “What is the worst thing that could happen? Can you live with that?”
● “What are you not telling me?”
Acknowledge ourselves, we must have confidence to just be there to be company with the client for their journey.
2009/2/12
AC109 Confidence (3)-Reflection on this session
Moderator-Michael Moniv
Yesterday, I took a teleclass course, AC109 Confidence (3), I really got inspired about the sentence: “ Simple question may change a lot” which is shared by Michael.
One of the main things that holds a new coach back and sometimes a more seasoned coach, is confidence. Perhaps we fear we do not have anything of value to offer. This could not be further from the truth. We all have something to offer our clients based upon our life experiences and because of simply who we are.
Consider how powerful a coach you will be when you can improve a client's life. Not by changing all their circumstances - which they are busily trying to do - but by Re-framing their perspective.Is it matter to me some years later? This is a very powerful question which we can ask ourselves to shift perspective while we don’t fell confidence, just make focusing on the future.
Understanding your value: For most new coaches, one of the biggest blocks is doubt in oneself. We're usually worried that without being extensive in an area, we might not have done enough. Worse yet, we believe we will be called a fraud. Or what if, at some point in the session, we don't have an answer, or don’t know what to say? So here's the message for us: We have a lot to offer! Such as: Listening/Partnering in their success/a different perspective/our life experience… etc
Re-framing your personal perspective: How comfortable do you feel five minutes before a coaching session? How do we feel if it doesn’t go as planned? Are we comfortable enough to invite ALL of our friends and colleagues to experience a coaching session with me? If we’re not free to coach, it’s probably because of our own Perspective. For example, if we feel that people have serious problems, which MUST be fixed, we might feel some pressure, or reluctance, even concern as a coach to move forward. Just as we support our clients to distinguish a Perspective, and Re-Frame it, we should do the same. we will know when we have made the mental shift, because we will feel complete freedom to coach anyone.
I enjoyed this session very much, thank you so much, Michael and all attendants' input during the course.
Yesterday, I took a teleclass course, AC109 Confidence (3), I really got inspired about the sentence: “ Simple question may change a lot” which is shared by Michael.
One of the main things that holds a new coach back and sometimes a more seasoned coach, is confidence. Perhaps we fear we do not have anything of value to offer. This could not be further from the truth. We all have something to offer our clients based upon our life experiences and because of simply who we are.
Consider how powerful a coach you will be when you can improve a client's life. Not by changing all their circumstances - which they are busily trying to do - but by Re-framing their perspective.Is it matter to me some years later? This is a very powerful question which we can ask ourselves to shift perspective while we don’t fell confidence, just make focusing on the future.
Understanding your value: For most new coaches, one of the biggest blocks is doubt in oneself. We're usually worried that without being extensive in an area, we might not have done enough. Worse yet, we believe we will be called a fraud. Or what if, at some point in the session, we don't have an answer, or don’t know what to say? So here's the message for us: We have a lot to offer! Such as: Listening/Partnering in their success/a different perspective/our life experience… etc
Re-framing your personal perspective: How comfortable do you feel five minutes before a coaching session? How do we feel if it doesn’t go as planned? Are we comfortable enough to invite ALL of our friends and colleagues to experience a coaching session with me? If we’re not free to coach, it’s probably because of our own Perspective. For example, if we feel that people have serious problems, which MUST be fixed, we might feel some pressure, or reluctance, even concern as a coach to move forward. Just as we support our clients to distinguish a Perspective, and Re-Frame it, we should do the same. we will know when we have made the mental shift, because we will feel complete freedom to coach anyone.
I enjoyed this session very much, thank you so much, Michael and all attendants' input during the course.
2009/2/11
AC110 The Challenging Client-Relection on this course
Moderator- Sherry Read
The day before yesterday, Feb. 09, I attended the ICA Course AC110 The Challenging Client and I would like to share what I have learned during the session: Just like our reading material said: Wouldn’t it be wonderful if all our clients were always excited, willing and able to take action? What a perfect world it would be if all we had to do was create a space for them to be their best so they could just step right into action and wow, be on their way.
I would like to share what I have learned from this teleclass into the followings:
Not everyone is coachable, I am so impressed about this sentence. As a coach, be ready to support your clients to discover what would be the best idea for them right now; even if that means that you need to stop the coaching sessions.
Not every client is going to be the right client for you, if you are coaching someone who simply is not a good fit, support him or her to find another coach. Coaching someone who is not a good fit for your style of coaching can be draining.
Putting policies up front! Make sure that you go over each policy and procedure to clarify any questions or misunderstandings ahead of time. This will save a lot of time. When we are done reviewing the business structure with our clients, they should know what is expected of them as well as understand how we manage our coaching practice.
When something is not right:
When something happens in the coaching session that doesn’t feel right, address it immediately. It doesn’t matter if you cannot exactly identify what happened. Instead, just share with the client what you perceive and communicate that something doesn’t feel right.
High needs clients
If this client becomes too demanding, talk to them. Make a time outside the coaching sessions to discuss how the coaching relationship is going and to re-emphasize the boundaries that you have set.
Using the Introductory Session
Remember that the trial session is a two way street. It is a time when the client decides whether the coach is the best fit for them but it is also a time when the coach decides whether the client is someone they want to work with.
What I have thought a lot for the following questions:
1. Think of one situation where you are being challenged right now. How can you manage this situation to make a positive experience for all involved?
2. None of us are perfect, think of a time when you have been the challenging client or person. How did you feel and why did you react the way you did? What insight did you learn from this experience?
This is a really helpful session while we are coaching someone who is a challenging client.
The day before yesterday, Feb. 09, I attended the ICA Course AC110 The Challenging Client and I would like to share what I have learned during the session: Just like our reading material said: Wouldn’t it be wonderful if all our clients were always excited, willing and able to take action? What a perfect world it would be if all we had to do was create a space for them to be their best so they could just step right into action and wow, be on their way.
I would like to share what I have learned from this teleclass into the followings:
Not everyone is coachable, I am so impressed about this sentence. As a coach, be ready to support your clients to discover what would be the best idea for them right now; even if that means that you need to stop the coaching sessions.
Not every client is going to be the right client for you, if you are coaching someone who simply is not a good fit, support him or her to find another coach. Coaching someone who is not a good fit for your style of coaching can be draining.
Putting policies up front! Make sure that you go over each policy and procedure to clarify any questions or misunderstandings ahead of time. This will save a lot of time. When we are done reviewing the business structure with our clients, they should know what is expected of them as well as understand how we manage our coaching practice.
When something is not right:
When something happens in the coaching session that doesn’t feel right, address it immediately. It doesn’t matter if you cannot exactly identify what happened. Instead, just share with the client what you perceive and communicate that something doesn’t feel right.
High needs clients
If this client becomes too demanding, talk to them. Make a time outside the coaching sessions to discuss how the coaching relationship is going and to re-emphasize the boundaries that you have set.
Using the Introductory Session
Remember that the trial session is a two way street. It is a time when the client decides whether the coach is the best fit for them but it is also a time when the coach decides whether the client is someone they want to work with.
What I have thought a lot for the following questions:
1. Think of one situation where you are being challenged right now. How can you manage this situation to make a positive experience for all involved?
2. None of us are perfect, think of a time when you have been the challenging client or person. How did you feel and why did you react the way you did? What insight did you learn from this experience?
This is a really helpful session while we are coaching someone who is a challenging client.
2009/2/9
AC202 Powerful Questions 1- Reflection of this session
Moderator-Bill Turpin
Feb. 05, I spent time to jump into the ICA teleclass course- AC202 Powerful Questions. Because this topic itself attract me for a long time, I was so excited about it.
What is a role of Questions as a coach? Make a connection, as a coach we must balance the powerful questions and powerful listening.
A question can be a coach’s most valuable tool in assisting clients to think clearly and solve problems. Questions help in the problem-solving process. They “dig in” deeper and open up our thoughts to explore ideas even further. Thinking critically involves a process of reason and discernment through a set of questions. This question-and-answer methodology for discerning truth is nothing new. It is commonly referred to as the "Socratic method" and derives its name from the ancient Greek philosopher, Socrates.
During the courses, we discussed the different kind of questions:
1. Lower and Higher Level Questions: Lower level questions are those that deal with simple application of facts, common knowledge, comprehension, and practical use. Higher-level questions are those requiring complex application such as analysis, synthesis, and evaluation skills. There is a conversation skill to use ORID methodology, O: Observation; R: Reflective; I: Interpretive; D: Decisional. Lower level questions are more like O type questions; Higher-level questions are those more like R & I questions.
2. Open and Closed Ended Questions: A closed ended question is one in which there are a limited number of acceptable answers, usually, “yes” or “no.” Examples of closed-ended questions are:
● “Did you have a good week?”
● “Did you do your fieldwork?”
Closed ended questions also have their place in coaching.
An open-ended question is one in which there are many acceptable answers thus providing an opportunity for the client to elaborate. Examples of open-ended questions are:
● “Tell me about your week?”
● “What was your experience with the fieldwork?”
3. Convincing and Curious Questions: convincing Q, providing us the source of Information; curious Q, providing the source for self expressing.
How can we make a safe environment to a client to answer? What is a authentic question? A truthful answer is very important, don’t manipulate or set a client up with questions. These questions give us a lot reflective thinking
Feb. 05, I spent time to jump into the ICA teleclass course- AC202 Powerful Questions. Because this topic itself attract me for a long time, I was so excited about it.
What is a role of Questions as a coach? Make a connection, as a coach we must balance the powerful questions and powerful listening.
A question can be a coach’s most valuable tool in assisting clients to think clearly and solve problems. Questions help in the problem-solving process. They “dig in” deeper and open up our thoughts to explore ideas even further. Thinking critically involves a process of reason and discernment through a set of questions. This question-and-answer methodology for discerning truth is nothing new. It is commonly referred to as the "Socratic method" and derives its name from the ancient Greek philosopher, Socrates.
During the courses, we discussed the different kind of questions:
1. Lower and Higher Level Questions: Lower level questions are those that deal with simple application of facts, common knowledge, comprehension, and practical use. Higher-level questions are those requiring complex application such as analysis, synthesis, and evaluation skills. There is a conversation skill to use ORID methodology, O: Observation; R: Reflective; I: Interpretive; D: Decisional. Lower level questions are more like O type questions; Higher-level questions are those more like R & I questions.
2. Open and Closed Ended Questions: A closed ended question is one in which there are a limited number of acceptable answers, usually, “yes” or “no.” Examples of closed-ended questions are:
● “Did you have a good week?”
● “Did you do your fieldwork?”
Closed ended questions also have their place in coaching.
An open-ended question is one in which there are many acceptable answers thus providing an opportunity for the client to elaborate. Examples of open-ended questions are:
● “Tell me about your week?”
● “What was your experience with the fieldwork?”
3. Convincing and Curious Questions: convincing Q, providing us the source of Information; curious Q, providing the source for self expressing.
How can we make a safe environment to a client to answer? What is a authentic question? A truthful answer is very important, don’t manipulate or set a client up with questions. These questions give us a lot reflective thinking
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